Cancellation Policy

Cancellation policy must be strictly enforced since workshops require much planning, preparation, and resources.

Refunds will be processed less a 250.00 processing fee if cancellation occurs at least 14 days before the workshop begins. 

Cancellations made within 14 days of the start date are not eligible for a refund but may be credited toward a future workshop (valid for 12 months), and subject to approval by the administrative department of ESI. Rescheduling is allowed up to two times during the 12-month period.

Since a minimum number of registrants is necessary for each course, and if we do not meet this minimum, or for any other reason beyond our control the course is canceled or postponed, the registration fee will be refunded in full. 

ESI is not responsible for deposits to hotels, non-refundable airline tickets or fees associated with necessary airline changes. 

Thank you in advance for your understanding and cooperation with the cancellation policy.